BOOKING TERMS & CONDITIONS
Golf & Tours Pty Ltd ACN: 616 767 063 ABN: 116 167 670 63
At Golf & Tours we understand your concern over how we handle your personal information, and we appreciate the trust that you have instilled that we will do so carefully, carefully and in compliance with the Australian Privacy Principles of the Privacy Act 1988.
These Terms & Conditions apply to the person making the booking and all other persons on whose behalf the booking is made. Clients booking by telephone, facsimile, web, e-mail or by sending in a booking form will be deemed to have read and accepted the Terms & Conditions set out below. Therefore, please read them carefully.
As Golf & Tours Pty Ltd is only acting as an agent we, Golf & Tours, nor any of its related bodies corporate, directors, employees or agents accept any liability in respect to the supply of any element of your booking, including any liability for Force Majeure, illness, personal injury, death or loss of any kind, delay and inconvenience caused directly or indirectly by any provider of travel services or products or by other third parties unless caused by our negligence.
Any client who books on a Golf & Tours trip assumes all of the risks of participating or attending the activities or tour, including by way of example and not limitation, any risks that may arise from negligence or carelessness on the part of the persons or entities being released, from dangerous or defective equipment or property owned, maintained, or controlled by any of the golf courses or third parties that Golf & Tours may engage.
By booking on a Golf & Tours event, the client certifies that they are physically fit and have not been advised to not participate in sporting activities such as golf by a qualified medical professional. They certify that there are no health-related reasons or problems which would preclude their participation in this tour or event.
Golf & Tours has implemented a COVID safe plan by introducing systems, approaches and procedures to deal with COVID-19.
The client acknowledges that the activities engaged in while on a golf tour may test a person’s physical limits and may carry with it the potential for death, serious injury, and property loss. The risks may include, but are not limited to, those caused by terrain, facilities, temperature, weather, condition of participants, equipment, vehicular traffic, actions of other people including, but not limited to, golfers (not limited to Golf & Tours participants), other guests, volunteers, spectators, coaches, event officials, and event monitors, and/or producers of the event, and lack of hydration.
If in the unlikely event of an injury, accident or medical situation arising whilst on a golf course or at any time whilst on the tour, please stay calm. The Standard Procedure for clients to follow is to immediately contact Golf & Tours’ General Manager on the 24hr mobile number +61 414 385 585. If the situation is an emergency, or in doubt call the local emergency services immediately.
All Golf & Tours clients consent to receive medical treatment which may be deemed advisable in the event of injury, accident, and/or illness during this activity or tour.
If, due to supplier availability an item on this itinerary is no longer available for our tour, Golf & Tours reserves the right to substitute the Tour Host, or any of the golf, accommodation, transfers or activities listed in this itinerary with any item of similar standard/value. If, due to Force Majeure event making it impossible or unsafe for Golf & Tours to deliver all or part of the Tour Package, Golf & Tours reserved the rights to postpone the tour to new dates.
Any client who books on a Golf & Tours trip, and chooses not participate in one of the tour package’s included rounds of golf, accommodation, transfers, events or activities, are not eligible for a full or partial refund for the cost of that portion of the tour.
Any clients booking on a self-drive tour must hold a full valid driver’s licence with a clean driving record for a minimum of one year. It the client’s responsibility to follow and adhere to the driving laws of the state, territory and country that they are in. Golf & Tours, nor any of its related bodies corporate, directors, employees or agents accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly whether negligent or otherwise.
FLIGHTS
Our golf tours require a minimum number of golfers to proceed. Please do not book your flights until you have been advised by Golf & Tours that your tour will be proceeding. If minimum numbers are not achieved, you will be offered a full refund or opportunity to transfer your deposit to another tour.
REVISIONS, MODIFICATIONS & PRE/POST TOUR OPTIONS
Once Golf & Tours has confirmed that the minimum number of guests for a tour has been met, guests are kindly asked to decide if they would like Golf & Tours to arrange extra nights of accommodation before or after the tour, and if their flight schedules do not match the group airport transfers, whether they would prefer a private airport transfer. Golf & Tours is more than willing to organize these additional arrangements for our guests at no extra charge, up until the final balance due date. Any changes made to bookings after this date will incur a $100 service fee.
TRAVEL INSURANCE
It is mandatory that you have your own comprehensive travel insurance while travelling on a Golf & Tours holiday. The policy should provide cover for any element of your booking including loss of deposit, cancellation, liability for illness, medical expenses, repatriation, personal injury, death or loss of any kind, delay and inconvenience caused directly or indirectly by Golf & Tours or by any other third parties we subcontract to, and loss or damage to baggage and valuables. You are responsible for making any special or increased insurance arrangements which you deem are necessary. The payments made to G&T for your tour are non-refundable. Travel insurance will cover you for unseen circumstances that may force you to withdraw from the tour. Golf & Tours strongly recommends that you take out “Cancel For Any Reason” (CFAR) insurance.
PASSPORT & VISAS
For overseas tours, it is your sole responsibility to ensure you have a valid passport at the time of travelling and that you hold all necessary visas and permits. All international guests must hold a valid passport for international travel. Some countries require you when entering to hold passport with at least six months validity.
VACCINATIONS
Getting sick overseas is a sure way to ruin your trip. Taking appropriate precautions before beginning your tour can reduce your risk of getting sick whilst overseas. Prevention is better than cure. Your GP or travel doctor can tell you exactly what vaccinations you need for your upcoming trip. Their advice considers your health, your immunisation history and your destination. Golf & Tours recommends speaking to your doctor, and to consider vaccinating yourself, or getting a booster to protect yourself, against COVID-19 and Influenza. It is your sole responsibility to ensure you meet the travel requirements for each country, state or territory that you travel to, or through on the tour.
TRAVEL HEALTH
Staying hydrated is essential when travelling. Worldwide, tap water varies from country to country. Drinking water in other countries is one of the leading causes of health issues for travellers. Travellers become ill because the water pathogens in the local tap water are foreign to their immune systems. At the same time, locals can drink from the same source and have no issue whatsoever because they have adapted to the water supply from a very early age. Golf & Tours recommends drinking bottle water, and using bottled water to brush your teeth on any tour, outside of your home country.
PRICING
Every effort is made to ensure that the prices quoted to you are correct; however, Golf & Tours Pty Ltd acts only as an agent and relies on information provided to us from our suppliers of the travel services and products listed in this itinerary. We will bring to your attention any change in price prior to you paying the balance of the tour. N.B some golf clubs, hotels, transfer companies and travel service providers reserve the right to increase their pricing due to increases in green fees, hotel accommodation charges and currency fluctuations etc. Where the increase in price is greater than 10% of the original price of the tour, you may choose to either:
(a) cancel the applicable booking without incurring any penalty; or
(b) accept the change of price
You must notify the Golf & Tours of your choice within 14 days of receipt of notice of the increase or you will be deemed to have accepted the price change and will be liable for payment of the increase.
PAYMENTS
Golf & Tours accepts the following payment methods: Direct bank deposits, cheque and credit card (Visa, American Express or MasterCard N.B credit card payments will incur a 2.9% processing fee).
A per person deposit is required to secure your place on any G&T tour. The deposit amount per person will be found on the itinerary and the booking form. Please indicate on the booking form how you wish to make this payment, and choose which currency you wish to make this deposit in. The numerical amount required, as the deposit will be payable in your chosen currency. ie AUD, GBP, USD, CAD,EUR etc
The balance will be due approximately 90 days prior to departure. Golf & Tours will contact you advising of the full amount owing for the tour in your preferred currency, minus the deposit already paid, giving you the final balance owing. If you wish to make this final balance payment earlier than this date, please contact Golf & Tours Pty Ltd.
CANCELLATIONS & REFUNDS
Cancellations by the client must be in writing and are subject to the following forfeit of cost per person:
- Cancellation before final balance payment is required: Deposit lost
- Cancellation after final balance payment has been completed: 100% of the tour cost charged
If Golf & Tours is forced to cancel a tour due to minimum numbers not being reached, a full refund or option to transfer full payment to a subsequent tour within 3 years will be offered to the client. This does not include Force Majeure.
FORCE MAJEURE
Force Majeure means the occurrence of an event that is beyond Golf & Tours’ reasonable control and which could not have been reasonably prevented by Golf & Tours which includes, but is not limited to: (a) war, armed conflict, criminal damage, riot, civil strife, industrial dispute, terrorist activity or the threat of any such acts; (b) natural disaster (including but not limited to flooding, fire, earthquake, landslide, volcano disruption, pandemic), adverse weather conditions, high or low water levels; (c) nuclear or other industrial accident causing environmental pollution or contamination; or (d) change in law, meaning, enactment, amendment (including repeal) in the law or administration of any law in Australia or any jurisdiction or territory relevant to the booking contract, which includes changes in statute, regulation, determination, by-law, declaration, licence and the common law as applicable from time to time.
TERMINATION OF BOOKING OR CHANGE OF TRAVEL ARRANGEMENTS DUE TO FORCE MAJEURE
If Golf & Tours in its reasonable opinion, considers that any Force Majeure event prevents Golf & Tours (whether directly or through its employees, contractors, subcontractors and agents) from lawfully or safely providing any products or services subject of the booking contract with you, Golf & Tours may immediately by written notice: (a) terminate the booking contract (in whole or in part); or (b) change your travel arrangements as reasonably practicable to ensure your safety and invoice you for any additional costs.
LIMITATION OF LIABILITY IN THE EVENT OF FORCE MAJEURE
In the event of a force majeure event making it impossible or unsafe for Golf & Tours to deliver all or part of the Tour Package, Golf & Tours reserves the rights to postpone the tour to new dates. If these rescheduled dates do not suit the client, Golf & Tours will offer a credit voucher to the full value they have paid for the postponed trip, to be used on a future tour (within 12 months of original tours departure date). Or at Golf & Tours discretion, refund the customer for the unperformed part of the Tour Package less any reasonable losses incurred by cancellation. Losses may amount to a substantial proportion of the tour package price. Golf & Tours will use reasonable endeavours to minimise losses incurred by customers. Customers must take out travel insurance to protect themselves against loss in these circumstances.
