Name: Matt Lennon

What do you enjoy the most about hosting tours?

I most enjoy meeting the wonderful people that come on the tours. Everyone has the same passion for golf and travel. And of course the fabulous golf courses we play and hotels/cities we visit.

What do you love the most about travelling?

I love experiencing new sights, accents, architecture, food and wine. Being able to experience a world other than our own day to day lives. You open yourself up to meeting new people and appreciating the beauty of the world and being grateful for how lucky we are to be able to experience it all.

What do you think are the most important attributes of a Tour Host?

I think the most important attributes are empathy, patience and a good sense of humour.

What do you do when you’re not hosting tours?

I am a true hockey mum! I drive my 3 kids to practice every day and then all over the country to watch them play on weekends. We send each other hockey tips on Instagram,  and all our dinner conversations revolve around hockey.  My side hustle is selling Bling Sun Visors for Women, on Amazon.

I just love hosting golf tours. There is nothing in the world I enjoy doing more (apart from watching my kids play hockey).  I am a helper and a coach. I love helping people and making them happy and comfortable, and making sure they are having a good time. It gives me such joy to watch a ‘student’ execute my golf instructions, and when they get the Ah Ha! Moment, it is just SO good!

What do you enjoy the most about hosting tours?

Meeting new people, travelling to great destinations and have a wonderful time. For me seeing and feeling the beautiful connections everyone makes is so special, in todays’ world, feeling connected, and important, is vital to our well-being and to be able to play a part in making someone feel wonderful, feel looked after and cared for is very important to me.

What do you love the most about travelling?

Exploring new destinations and immersing yourself in a difference culture is wonderful. People love to connect, and no matter where you are, this doesn’t really change. Oh and of course….. who can go past all of the glorious food!

What do you think are the most important attributes of a Tour Company?

A reputable and trustworthy reputation along with a well organised, well planned and executed experience is essential. We like our guests to not have to worry about any of the planning, to know they can just turn up and we have the everything covered. Safety is of the utmost importance to us, so we ensure we have fully researched our destinations. It is also imperative that the guests and hosts have support when they need it, and we ensure that is always available.

What do you do when you’re not hosting tours?

My role at Golf & Tours also covers the operations of the business. This means you will often find me at the end of an email or the end of the phone! I thoroughly enjoy working with all our suppliers, and our team to deliver a great guest experience. When you finally get to meet someone after only speaking over email or phone, it like catching up with a long lost friend!

Tell us a bit about yourself

I live along the northern beaches of Perth, in Western Australia with my family which consists of my partner, 2 children, 2 dogs and 7 chickens! You will often find us down at the beach (not the chickens) or on a great road trip. WA has so many beautiful places to travel too, I am not sure if we will ever see it all. I am originally from Tasmania and have lived in many places along the east coast of Australia. WA is definitely home for me now though, although I would always consider migrating north for the winter! I have recently started golf lessons and can absolutely see why everyone loves it so much. I can’t wait to get on the course and start honing my new skills.

What do you think are the most important attributes of a CFO (Chief Fun Officer)?

They need to make all of the humans smile. They like it when I roll on my back, with my feet in the air. They also like to chase me while I run around with their shoes in my mouth.

What do you do when you’re not working as the CFO (Chief Fun Officer)?

I sleep and do a lot of jobs, like bringing back sticks and barking at anything that gets close to my house. I also like to follow my humans anywhere they go. We are a pack. I am their leader.

Tell us a bit about yourself

I am an Australian Blue Heeler, and am two years old. I have been the CFO at Golf & Tours since I was 8 weeks old. Initially I chewed through a lot of the computer cables, but now I prefer sticks. My most favourite thing in the world is making my humans happy. Lucky, that is easy. Every time they walk past me, they press their head against mine, and whisper “I love you Clancy”.

What do you enjoy the most about hosting tours?

I love meeting new people, travelling, going to new places, playing new courses that I haven’t played before and helping those on the tour improve their golf games. And of course, having fun! Going away on tours is all about having fun memorable experiences!

What do you love the most about travelling?

I love exploring new destinations. It’s exciting and fun!

What do you think are the most important attributes of a Tour Host?

Being Professional, Adaptable, Flexible, Helpful, Genuine, Organized and Personable.

What do you do when you’re not hosting tours?

I teach golf to ladies of all levels, both clinics and private lessons. I am The Lady Golf Teacher and Co-Founder of Golf Bargains. I have also written a book, Focus which teaches people how to accomplish their goals in sport, business and life.

Tell us a bit about yourself

I have a passion for helping others both golfers and sports people, to accomplish their sports dreams. Whatever their sports dream may be! From building confidence, to playing 9 holes socially with their friends, competing in 18 hole competitions and reducing their handicap and helping athletes compete on the world stage.

Sport has been part of my life all of my life, therefore I love it! I love training at the gym daily, as it is important for me to look after myself so that I am fit and strong. I still love to practice. I love to go to the driving range and hit golf balls, practice out on the golf course with my Mum (spend quality time together) or get out my tennis ball machine and practice tennis. I love to travel and go to new destinations with my husband (and of course play golf with him too!). I just love life. I embrace it and pursue things I love to do.

What do you enjoy the most about hosting tours?

I really enjoy ensuring that the group has a memorable time, and they have fun both playing golf and socially. When I remember the golf trips I’ve taken, it is the great people I met that made the trip fun.

What do you love the most about travelling?

I love the adventure of travel – new places, people, scenery, culture, food. Everything really!

What do you think are the most important attributes of a Tour Host?

Ensuring everyone has a memorable, fun, stress free time. It’s so important to be organised and ensuring that our guests are well informed around what is happening each day. Being someone who is aware of group dynamics and can mediate smoothly where necessary is also helpful.

What do you do when you’re not hosting tours?

I retired in 2020 from a 40+ year nursing career. Subsequently I have a more relaxed lifestyle, which I have slotted into easily! The activities that keep me busy are: playing golf, learning bridge, looking after my rehomed dog – Frank, minding grandsons and gardening. I am not bored!

Tell us a bit about yourself

My motto in life is “ We do not know what tomorrow will bring “, so everyday is important to me, as there are no second chances. I enjoy meeting and talking to people. A nickname I have had is ”Mrs Have-a-chat”. I also know when to be quiet!

What do you enjoy the most about hosting tours?

I enjoy meeting the diverse group of people that golf brings together. Of course, I also enjoy playing all the wonderful courses that Golf & Tours organise for our clients.

What do you love the most about travelling?

Travelling near or far gives us a chance to see life from a different perspective and get a little taste of different cultures. That’s not to mention the taste of the local wines and food!

What do you think are the most important attributes of a Tour Host?

As the main priority of a good host is to make sure everyone has a great time, I think quiet, no fuss problem solving is a must. A good sense of fun and humour is also a very important attribute.

What do you do when you’re not hosting tours?

Apart from playing golf once or twice a week, I still enjoy my part time job as a passionate oncology nurse and spending time with my family and friends. Eating out and listening to live music is also a favourite pastime.

Tell us a bit about yourself

I am a relatively late comer to golf but have made more friends from all walks of life than at any other time through the game. I have been fortunate to travel quite a lot over the years and in recent years, adding golf to the itinerary has made for many wonderful experiences. I am always ready to chat to people and interested to hear about their lives and experiences.

What do you enjoy the most about hosting tours?

Meeting like minded people who have a love for golf and travel and to try and ensure they have the best possible experience on their holiday and knowing that they will look forward to travelling with Golf & Tours again.

What do you love the most about travelling?

Experiencing new cultures and lifestyles and also the excitement leading up to the holiday!

What do you think are the most important attributes of a Tour Host?

Being open, patient, organised, reliable and above all else, really enjoying meeting new people and wanting them to get as much out of their golf trip as possible.

What do you do when you’re not hosting tours?

Apart from playing as much golf as I can, I also run a home beauty salon called Noosa Home Beauty which predominantly focuses on eyelash extensions, and enjoying living in one of the most beautiful places in the world Noosa Heads!

Tell us a bit about yourself

I am an outgoing, friendly person who loves to be active. I spent 19 years of my working career as a Flight Attendant, which is where my love of travel began. Working as a Flight Attendant taught me to be understanding of people’s needs, and to be able to multi task, be organised and punctual. Using my customer service skills is second nature to me.

I have a passion for all things golf and prior to COVID-19 would snow ski as much as I could with my husband. I also love to eat out and discover new shopping destinations.

What do you enjoy the most about hosting tours?

I just love making people happy, and nothing will make me happier than if I help make all guests have a memorable and fun golf tour, so much so that they’ll want to join me again on another tour!

What do you love the most about travelling?

The excitement leading up to the travel destination. Arriving at the airport and checking in. From that first glass of champagne, to the plane taking off, and knowing I’m on my way. Once at my destination, exploring all that’s on offer, and enjoying local produce.

What do you think are the most important attributes of a Tour Host?

What do you enjoy the most about hosting tours?

For me, the most incredible thing about hosting tours is seeing the joy we can bring to people through care and attention to those little details that make each individual’s experience of the tour go to that next level. Playing some of the best courses in the most amazing places in the world doesn’t hurt either.

What do you love the most about travelling?

Travelling is a whole mind and body experience. Liking someone else’s selfie on Santorini in your social media is nice but it doesn’t tell you what the sun feels like when you are actually there when it’s coupled with the smell of the place, the sound of the wind and birds or the taste of the food. Travel is about experiencing and feeling the world.

What do you think are the most important attributes of a Tour Host?

A tour host needs to have their eyes and ears open all the time to be able to anticipate and react to any situation whilst on tour. And the confidence to react professionally to any challenge they might face.